Real-Time Resource Management for Service Organizations
Solutions that work in the short term can blind service organizations. They rely on a mixture of standalone tools to serve customers. Most companies grow, making it work, but disconnected systems and manual processes are a daily reminder of longstanding inefficiencies for service companies.
Implementing a new ERP is disruptive, but isn’t that the point? With AmplifyTech™ and NetSuite, service companies have new agility, getting more done with fewer resources, supported by a true business partner at each stage of the transformation journey.
Services organizations that are best fit for NetSuite include, but are not limited to:
- Managed IT Servies
- Consulting Services
- Professional Services
- Technology Services
Automated Operations
Services companies waste resources on manual processes and disconnected solutions. NetSuite automates critical aspects of service businesses for:
- resource optimization
- process automation
- faster service delivery
Agility with Visibility
Outdated technology lacks complex features designed to deliver real-time financial and customer visibility for services companies. NetSuite provides:
- business intelligence from a 360-degree view
- intuitive dashboards accessible from mobile devices
Optimize & Grow
For professional services companies, the right business software like NetSuite can help:
- optimize resources
- streamline operations
Why the Services Industry Chooses NetSuite
NetSuite supports the entire lifecycle of a services company. From the initial discovery, implementation, and go-live to the exclusive SuiteSuccess methodology and online training services, NetSuite provides greater efficiency through process automation and business insight for proactive decision-making with minimal time investment.
User Specific Dashboards
SuiteSuccess offers intuitive dashboards specific to user roles developed by industry experts and focused on four key areas: rapid and efficient implementation, leading services industry practices, tailored delivery, and development and expansion.
Quick Project Turnarounds
NetSuite helps service businesses accurately plan, track, and execute projects from the cloud for on-time delivery and increased profitability.
Cloud Access Anywhere, Any Time
NetSuite Services Resources Planning (SRP) helps service companies complete projects more efficiently, invoice faster, and improve cash flow. With any time, anywhere cloud access, service organizations get a new level of real-time visibility and control over the entire operation, from recent sales lead to servicing and project delivery.
Valuable Customer Insights
NetSuite Customer Relationship Management (CRM) is a single system for services companies to gain actionable insight into their customer lifecycle with a 360-degree view. Services organizations get rich features such as sales forecasting, order management, and more to track and report every customer interaction to enhance and ensure customer delight.
Why AmplifyTech?
Intelligent implementations begin with our first meeting and span the entire customer lifecycle for continuity from sales to services to support.
Get access to consulting and support from our technical and functional experts who have a client-focused approach and a deep understanding of business processes and NetSuite technology. We prioritize your experience and will help you navigate your current NetSuite setup to develop a clear path for business growth.
We pushed off implementing NetSuite at the beginning for COVID, and now that we have it up and running, it is clear that was a mistake. With NetSuite, we have access to the reports and data we need now, which means our team can see challenges before they become issues. I now can run a report and see all my gross margins at all levels on demand. I have a report that tells me the source of every client and whether they found us through a referral, our website or another way. I can dig into my month-end reports to answer any question I have immediately. When you are a people and project business, you can only scale and increase profit by understanding your team’s time. The effort each client and service takes is data I need to make strategic decisions. The ability of our team to focus on Client Experience is far more robust with NetSuite.
Jamie L. Smith
Chief Experience Officer
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