New Rules, Evolving Priorities, Higher Expectations
The recent surge in ecommerce activity in a post-pandemic economy forced more B2C and B2B companies to adopt an entirely new ecommerce platform, fulfillment strategy, and delivery approaches—or at least improve existing inefficiencies to stay competitive. As more online retailers face evolving supply chain challenges in increasingly competitive sales environments, fewer platforms remain that have the power and capability to overcome these issues.
Omnichannel Approach
Delivering an omnichannel experience through a single commerce platform:
- unifies front-end and back-end systems
- provides a central hub for order management, customer, item and inventory data
Improved User Experience
NetSuite ensures accurate information is delivered in real-time, creating:
- simple shopper experience, shoppers can browse for and buy products online, in-store, and over the phone
- a seamless engagement and buying experience across each channel with flexible fulfillment options
Streamlined Fulfillment & Returns
NetSuite Connector helps automate more processes by uniting ecommerce business systems with prebuilt integrations to sync:
- inventory
- orders
- fulfillment
- returns
Why NetSuite for Ecommerce?
For online retailers to thrive, convenience and personalization will drive the customer experience and ultimately sales. NetSuite Commerce unifies multi-channel, multi-location businesses with ecommerce, point of sale (POS) solutions, and order management and inventory tools. Ecommerce companies can focus less on day-to-day operations and more on enhancing the customer experience and streamlining their supply chain.
Satisfied with your current front end e-commerce solution like Shopify, Amazon, or something similar? No worries! You can easily connect these platforms to NetSuite to maximize your financial and operation efficiencies.
In fact, did you know that NetSuite is the preferred Cloud Enterprise Resource Planning (ERP) system for Technology companies? Since 2021, 65% of technology Initial Public Offering (IPO) are customers of NetSuite.
Dual Business Compatability
NetSuite SuiteCommerce offers features for both B2C and B2B ecommerce companies from a single platform. SuiteCommerce helps companies engage more customers through more personalized experiences.
Streamlined Order Processing
NetSuite SuiteCommerce InStore mobile Point of Sale (POS) system gives retailers a look and feel of traditional POS systems with rich features only available to online merchants. With streamlined returns and exchanges processes and cloud-accessible inventory and customer information, online retailers have more opportunities to engage new customers and drive more sales.
Real-Time Visibility
Omnichannel order management lets online retailers offer products on multiple channels from one place. Shoppers can buy in-store, over the web or phone and from any mobile device. Retailers get real-time inventory visibility across all locations, including brick-and-mortar shops. With NetSuite, merchants take orders faster, improve the customer experience and move products off the shelves.
Profitable Online Merchandising
Real-time visibility and minimizing overstocks help ecommerce stores attract more sales and sell the most profitable merchandise. With a 360-degree customer view across all channels and touchpoints, NetSuite helps online retailers capture shopper preferences, interactions and transactions to create rich customer profiles that deliver consistent service and supports personalized marketing, merchandising and targeted promotions across all channels.
Why AmplifyTech?
At AmplifyTech, we provide a Western Canadian team to help businesses fully leverage the power of NetSuite and offer unique growth strategies
based on real-time data so you can get a firm grip on your business.
Whether you’re a startup, a growing business seeking Initial Public Offering (IPO), or somewhere in-between, our team of certified NetSuite consultants will help you hit the ground running with your system while streamlining your business processes and systems from end-to-end.
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We pushed off implementing NetSuite at the beginning for COVID, and now that we have it up and running, it is clear that was a mistake. With NetSuite, we have access to the reports and data we need now, which means our team can see challenges before they become issues. I now can run a report and see all my gross margins at all levels on demand. I have a report that tells me the source of every client and whether they found us through a referral, our website or another way. I can dig into my month-end reports to answer any question I have immediately. When you are a people and project business, you can only scale and increase profit by understanding your team’s time. The effort each client and service takes is data I need to make strategic decisions. The ability of our team to focus on Client Experience is far more robust with NetSuite.
Jamie L. Smith
Chief Experience Officer
